FAQ's

                                                        

◦Do you have a physical location?

Crumbs Cookie Company, LLC is a Home Based Retail Bakery.  Products are sold by online order and (unless otherwise specified) at: various pop-ups and market events throughout the area.  Check my page on Instagram: @crumbscookiecompanync for where I'll be next!

◦Do you ship?

I can ship cake jars frozen.  Orders for shipped cake jars must be in by Friday of previous week for Mon-Wed shipping.  Shipping fee will be calculated and included on invoice. Crumbs Cookie Company, LLC is not responsible if cake does not arrive in same condition it left. 

◦Do you deliver?

Pick up/delivery will be discussed with customer. If pick-up is desired, I will disclose pick-up time and location after purchase is complete.  I do charge $15.00 flat rate delivery.  Will not travel further than 20 miles.

◦Are your products gluten-free?

No.  All products are dairy-free, egg-free and nut-free. Products are produced in a completely milk-free and egg-free facility and on dedicated milk-free and egg-free equipment. Facility does process other allergens. May contain or come into contact with other allergens, although I do my very best to avoid this, and have many years of experience avoiding cross contamination.  As a 12 year food allergy mom, be assured I use dedicated mixing equipment and do my absolute best to prevent any cross contamination from the work environment.  Ingredient statement provided as needed.  However, please make the best decision for you and your specific dietary needs when considering purchase. 

I want you to be well informed about these delicious products. Feel free to contact me should you have further questions.

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